IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced business landscape, companies are constantly seeking innovative ways to stay ahead of the competition and maintain a loyal customer base. One such company that has made a significant impact in this space is Indore-based IMAST Operations Pvt Ltd, founded by Akash Joshi and Ankur Pathak. With its flagship products, IMAST 360 and IMAST Service, IMAST has established itself as a leader in SaaS-based sales and loyalty solutions, serving over 100 clients across various industries.
IMAST’s success story is a testament to the power of innovation and dedication. The company’s founders, Akash and Ankur, had a vision to create a platform that would revolutionize the way businesses approached sales and loyalty. They saw an opportunity to leverage technology to streamline sales processes, enhance customer engagement, and create personalized experiences for customers.
The Birth of IMAST 360 and IMAST Service
IMAST 360 is a comprehensive sales CRM solution that enables businesses to manage their sales teams, track customer interactions, and analyze sales performance in real-time. The platform provides a 360-degree view of customers, helping businesses to identify opportunities, forecast sales, and optimize their sales strategies. With IMAST 360, sales teams can collaborate more effectively, respond to customer queries promptly, and close deals faster.
IMAST Service, on the other hand, is a loyalty and customer retention solution that helps businesses to build strong relationships with their customers. The platform provides a range of features, including customer segmentation, personalized communication, and loyalty program management. IMAST Service enables businesses to understand customer behavior, preferences, and needs, and tailor their services accordingly.
Success Stories and Clientele
IMAST’s innovative solutions have resonated with businesses across various industries, including manufacturing, e-commerce, and retail. Some of its notable clients include Raymond’s, Ashok Leyland, and others. These companies have seen significant improvements in their sales and loyalty metrics, thanks to IMAST’s solutions.
For instance, Raymond’s, a leading textile company, used IMAST 360 to streamline its sales process and improve customer engagement. The company saw a significant increase in sales conversions and a reduction in sales cycle time, thanks to the platform’s real-time analytics and personalized sales recommendations.
Awards and Recognition
IMAST’s success has not gone unnoticed. The company recently won the prestigious ‘Best Sales CRM and Loyalty Solution’ award at the India Business Awards 2025. This recognition is a testament to IMAST’s commitment to innovation and customer satisfaction.
“We are thrilled to receive this award, which is a recognition of our relentless efforts to revolutionize the sales and loyalty landscape in India,” said Akash Joshi, Co-Founder and CEO of IMAST Operations. “Our team is dedicated to providing our clients with the best-in-class solutions that help them achieve their business objectives.”
The Future of Sales and Loyalty
IMAST’s success is a harbinger of the exciting future that lies ahead for sales and loyalty solutions. As businesses continue to adapt to the changing market landscape, they will need innovative solutions that can help them stay ahead of the competition.
IMAST is well-positioned to capitalize on this trend, with its cutting-edge solutions and commitment to customer satisfaction. The company’s focus on SaaS-based solutions ensures that its clients have access to the latest technology and features, without the need for significant upfront investments.
In conclusion, IMAST Operations is a shining example of innovation and entrepreneurship in the Indian business landscape. The company’s flagship products, IMAST 360 and IMAST Service, have revolutionized the way businesses approach sales and loyalty, and its success is a testament to the power of technology and customer-centricity.
Source:
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/
