
IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced and competitive business landscape, companies are constantly seeking innovative solutions to stay ahead of the game. One such solution is Software as a Service (SaaS), which has revolutionized the way businesses operate, particularly in the sales and loyalty sphere. IMAST Operations Pvt Ltd, an Indore-based company founded by Akash Joshi and Ankur Pathak, has emerged as a leader in this space with its flagship products, IMAST 360 and IMAST Service.
Founded in [Year], IMAST Operations has grown exponentially, serving over 100 clients across various industries, including renowned brands like Raymonds and Ashok Leyland. The company’s impressive growth and innovative approach have not gone unnoticed, as it recently bagged the prestigious “Best Sales CRM and Loyalty Solution” award at the India Business Awards 2025.
What sets IMAST apart?
So, what makes IMAST Operations stand out from the crowd? For starters, the company’s SaaS-based solutions are designed to cater to the unique needs of each client, providing a tailored approach to sales and loyalty management. IMAST 360, for instance, is an all-encompassing sales and marketing automation platform that enables businesses to streamline their sales processes, analyze customer behavior, and optimize their marketing strategies.
One of the key differentiators of IMAST’s solutions is their user-friendly interface, which makes it easy for clients to navigate and extract valuable insights from the data. This user-centric approach has been instrumental in fostering strong relationships between IMAST and its clients, with many companies reporting significant improvements in their sales and customer retention rates.
How does IMAST Service work?
IMAST Service is another revolutionary product from the company, specifically designed to help businesses manage their customer loyalty programs. This comprehensive solution enables businesses to create personalized experiences for their customers, fostering loyalty and driving repeat business. IMAST Service integrates seamlessly with IMAST 360, allowing clients to leverage the power of both platforms to drive their sales and marketing efforts.
With IMAST Service, businesses can create and manage loyalty programs, track customer behavior, and analyze data to inform their marketing strategies. The platform also enables real-time communication with customers, allowing businesses to respond promptly to their needs and preferences.
Success stories
IMAST Operations has a impressive track record of success, with numerous clients reporting significant benefits from using its SaaS-based solutions. One such client is Raymonds, a leading textile brand in India. Raymonds partnered with IMAST Operations to revamp its sales and marketing strategy, leveraging the power of IMAST 360 and IMAST Service.
As a result, Raymonds was able to increase its sales by 20% and reduce its customer acquisition costs by 30%. The company also reported a significant improvement in customer satisfaction, with customers praising the personalized experiences they received from Raymonds’ sales team.
Awards and recognition
IMAST Operations’ impressive growth and innovative approach have not gone unnoticed. The company recently won the “Best Sales CRM and Loyalty Solution” award at the India Business Awards 2025, a testament to its commitment to excellence and customer satisfaction.
This prestigious award is a significant milestone in IMAST’s journey, recognizing the company’s efforts to revolutionize the sales and loyalty landscape in India. The award is a validation of IMAST’s innovative approach, which has enabled businesses to achieve significant improvements in their sales and customer retention rates.
Conclusion
In conclusion, IMAST Operations is a pioneer in the SaaS-based sales and loyalty solutions space, revolutionizing the way businesses operate. With its flagship products, IMAST 360 and IMAST Service, the company has enabled numerous clients to achieve significant improvements in their sales and customer retention rates.
As the company continues to innovate and push the boundaries of what is possible in the sales and loyalty sphere, we can expect to see even more exciting developments from IMAST Operations in the years to come.
News Source:
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/