Title: Ex-NITI Aayog exec posts broken Air India seat’s pics, says ‘They fixed it with tape’
Air travel is often touted as a symbol of luxury and comfort, but for one business class passenger on an Air India flight, the experience was anything but. Urvashi Prasad, a former senior executive at NITI Aayog, took to social media to express her shock and dismay at the state of the business class seat on her Mumbai-Delhi flight. Prasad posted pictures of the broken seat, which had been temporarily “fixed” with tape, and couldn’t help but express her concerns about the overall maintenance of Air India’s aircraft.
In her post, Prasad wrote, “Can only hope rest of the plane is working.” The tone of her message was laced with a sense of skepticism and concern, as she seemed to doubt that the entire plane was functioning properly. She went on to add, “It’s not just about addressing through quick fixes like tape, which is what was done eventually. Your aircrafts shouldn’t be falling apart.”
Prasad’s concerns are not unfounded. Air travel is a complex and high-stakes industry, and passengers have every right to expect a certain level of service and maintenance from the airlines they trust with their lives. Broken seats, no matter how small they may seem, can be a major safety concern, especially when it comes to emergency evacuations.
It’s not just the safety aspect that’s worrying, though. Broken seats can also be a major inconvenience for passengers, especially those who have paid a premium for business or first class. Imagine being stuck in a cramped and uncomfortable seat for hours, only to be told that it’s broken and there’s nothing that can be done about it. It’s a frustrating and demoralizing experience that’s unlikely to leave a good impression on passengers.
So, what can be done to prevent situations like this from happening in the future? For starters, airlines like Air India need to prioritize maintenance and repair of their aircraft. This means not just patching up broken seats with tape, but actually addressing the root causes of the problems and ensuring that everything is functioning properly.
Airlines also need to be more transparent about their maintenance practices and procedures. Passengers have a right to know what’s going on behind the scenes, and airlines should be willing to provide regular updates and assurances that their aircraft are safe and well-maintained.
Finally, regulators need to step in and ensure that airlines are held accountable for their maintenance practices. This means conducting regular inspections and audits, as well as imposing penalties on airlines that fail to meet safety standards.
In the meantime, passengers like Urvashi Prasad will continue to take to social media to express their concerns and frustrations. And while it may not be the most effective way to bring about change, it’s a powerful way for individuals to hold airlines accountable and demand better service and maintenance.
As Prasad herself said, “It’s not just about addressing through quick fixes like tape, which is what was done eventually. Your aircrafts shouldn’t be falling apart.” She’s right – and it’s time for airlines like Air India to take notice and take action.
