IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced digital landscape, businesses are constantly seeking innovative ways to stay ahead of the competition and build lasting relationships with their customers. One company that has successfully addressed this need is Indore-based IMAST Operations Pvt Ltd, founded by Akash Joshi and Ankur Pathak. With its flagship products IMAST 360 and IMAST Service, IMAST has established itself as a leader in SaaS-based sales and loyalty solutions, serving over 100 clients across various industries.
The Story Behind IMAST
Founded in [Year], IMAST Operations was born out of a passion to revolutionize the way businesses interact with their customers. Akash Joshi and Ankur Pathak, the co-founders, recognized the need for a comprehensive sales and loyalty solution that could help businesses streamline their operations, improve customer engagement, and increase revenue. After extensive research and development, IMAST launched its flagship products, IMAST 360 and IMAST Service, which have since become the go-to solutions for businesses seeking to enhance their sales and loyalty strategies.
IMAST 360: A Comprehensive Sales and Loyalty Solution
IMAST 360 is a cutting-edge sales and loyalty solution that enables businesses to manage their sales, marketing, and customer service operations from a single platform. This cloud-based solution provides real-time insights into customer behavior, allowing businesses to tailor their marketing campaigns and customer interactions to meet specific customer needs. With IMAST 360, businesses can also automate their sales processes, track customer interactions, and analyze key performance indicators (KPIs) to make data-driven decisions.
IMAST Service: Enhancing Customer Experience
IMAST Service is a customer service management solution that empowers businesses to deliver exceptional customer experiences. This solution enables businesses to manage customer complaints, feedback, and requests through a centralized platform, ensuring timely and effective resolution of issues. IMAST Service also provides features such as chatbots, email management, and social media integration, allowing businesses to engage with customers across multiple channels.
Success Stories and Accolades
IMAST’s innovative solutions have resonated with businesses across various industries, including fashion, automotive, and healthcare. One of its notable clients is Raymond’s, a leading Indian fashion brand, which has seen a significant increase in sales and customer engagement since implementing IMAST’s solutions. Another client, Ashok Leyland, a leading Indian automobile manufacturer, has also seen a substantial improvement in customer satisfaction and loyalty since partnering with IMAST.
Awards and Recognition
IMAST’s hard work and commitment to innovation have not gone unnoticed. At the India Business Awards 2025, IMAST won the prestigious ‘Best Sales CRM and Loyalty Solution’ award, a testament to its excellence in the SaaS industry. This recognition is a validation of IMAST’s dedication to delivering cutting-edge solutions that meet the evolving needs of businesses.
The Future of Sales and Loyalty
As the sales and loyalty landscape continues to evolve, IMAST is poised to stay ahead of the curve. With its focus on innovation, customer-centricity, and data-driven decision-making, IMAST is well-positioned to help businesses navigate the complexities of the digital age. As the company continues to grow and expand its offerings, it is likely to play a significant role in shaping the future of sales and loyalty.
Conclusion
In conclusion, IMAST Operations has established itself as a leader in the SaaS-based sales and loyalty solutions space. With its comprehensive solutions, IMAST 360 and IMAST Service, the company has helped businesses across various industries improve their sales and customer engagement strategies. Its recent win at the India Business Awards 2025 is a testament to its commitment to excellence and innovation. As the sales and loyalty landscape continues to evolve, IMAST is well-positioned to stay ahead of the curve and revolutionize the way businesses interact with their customers.
Source:
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/
