
IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced business landscape, companies are constantly seeking innovative ways to stay ahead of the competition and drive growth. One such innovative solution is IMAST Operations, a SaaS-based sales and loyalty platform founded by Akash Joshi and Ankur Pathak in Indore. With its cutting-edge technology and user-centric approach, IMAST has quickly established itself as a leader in the industry, serving over 100 clients across various sectors.
The Journey of IMAST Operations
The journey of IMAST Operations began with a simple yet profound idea – to revolutionize the way businesses approach sales and customer loyalty. Akash Joshi, the co-founder and CEO of IMAST, shares his vision, “We realized that traditional sales and loyalty solutions were often fragmented, complex, and ineffective. We wanted to create a platform that would simplify the process, provide real-time insights, and help businesses build strong relationships with their customers.”
With this vision in mind, Akash and Ankur founded IMAST Operations, a company that would go on to develop two flagship products – IMAST 360 and IMAST Service. These products would soon become the cornerstone of IMAST’s success, helping businesses like Raymonds and Ashok Leyland drive sales and loyalty.
IMAST 360
IMAST 360 is a comprehensive sales and marketing automation platform that helps businesses streamline their sales processes, manage customer relationships, and analyze sales performance. This AI-powered platform integrates with various CRM systems, providing real-time insights and predictive analytics to help businesses make data-driven decisions.
With IMAST 360, sales teams can automate lead generation, qualify leads, and engage with customers more effectively. The platform also provides personalized customer experiences, enabling businesses to build strong relationships with their customers.
IMAST Service
IMAST Service is a customer loyalty and retention platform that helps businesses build strong relationships with their customers. This platform provides personalized offers, rewards, and services to customers, helping businesses to increase customer retention and loyalty.
IMAST Service integrates with various systems, including CRM, ERP, and e-commerce platforms, providing a seamless customer experience. The platform also provides real-time analytics, enabling businesses to track customer behavior and preferences.
Awards and Recognition
IMAST’s innovative approach to sales and loyalty has not gone unnoticed. The company recently won the ‘Best Sales CRM and Loyalty Solution’ at the India Business Awards 2025, a prestigious award that recognizes excellence in various business categories.
This award is a testament to IMAST’s commitment to innovation and customer satisfaction. Akash Joshi, CEO of IMAST, expressed his gratitude, “We are thrilled to receive this award, which is a recognition of our team’s hard work and dedication. We are committed to continuing our journey of innovation and helping businesses achieve their sales and loyalty goals.”
Why Choose IMAST Operations
So, why choose IMAST Operations? Here are a few reasons:
- Comprehensive Solutions: IMAST offers comprehensive sales and loyalty solutions that cater to the needs of businesses across various sectors.
- AI-Powered Technology: IMAST’s AI-powered technology provides real-time insights and predictive analytics, enabling businesses to make data-driven decisions.
- User-Centric Approach: IMAST’s user-centric approach ensures that its solutions are easy to use and provide a seamless customer experience.
- Scalability: IMAST’s cloud-based solutions are scalable, making them suitable for businesses of all sizes.
- Customer Support: IMAST’s dedicated customer support team provides timely and effective support to ensure that businesses can achieve their goals.
Conclusion
In conclusion, IMAST Operations is a SaaS-based sales and loyalty platform that is revolutionizing the way businesses approach sales and customer loyalty. With its comprehensive solutions, AI-powered technology, and user-centric approach, IMAST is helping businesses like Raymonds and Ashok Leyland drive sales and loyalty.
As a leader in the industry, IMAST is committed to continuing its journey of innovation and helping businesses achieve their goals. With its recent win at the India Business Awards 2025, IMAST has cemented its position as a pioneer in the field of sales and loyalty solutions.
Source: https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/