IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced digital landscape, businesses are constantly seeking innovative ways to stay ahead of the competition. One such company that has made a significant impact in the sales and loyalty space is Indore-based IMAST Operations Pvt Ltd. Founded by Akash Joshi and Ankur Pathak, IMAST Operations has established itself as a leader in SaaS-based sales and loyalty solutions.
With its flagship products, IMAST 360 and IMAST Service, IMAST Operations has revolutionized the way businesses approach sales and customer loyalty. The company’s innovative solutions have enabled numerous clients to streamline their sales processes, enhance customer engagement, and ultimately drive revenue growth.
A Brief Overview of IMAST Operations
IMAST Operations was founded with a vision to leverage technology to bridge the gap between sales and customer loyalty. The company’s founders, Akash Joshi and Ankur Pathak, have over a decade of experience in the sales and marketing space. With a deep understanding of the industry’s challenges and opportunities, they set out to create a SaaS-based solution that would enable businesses to optimize their sales processes and foster strong customer relationships.
Flagship Products: IMAST 360 and IMAST Service
IMAST 360 is a comprehensive sales CRM (Customer Relationship Management) solution that enables businesses to manage their sales pipeline, track customer interactions, and analyze sales performance. The platform offers a range of features, including sales forecasting, lead tracking, and customer segmentation, to help businesses make data-driven decisions.
IMAST Service, on the other hand, is a loyalty and retention solution that helps businesses build strong relationships with their customers. The platform offers features such as customer engagement tracking, loyalty program management, and personalized communication, to help businesses retain customers and drive repeat business.
Success Stories and Clientele
IMAST Operations has a diverse clientele of over 100 businesses, including prominent brands such as Raymonds and Ashok Leyland. The company’s solutions have helped these businesses to streamline their sales processes, enhance customer engagement, and drive revenue growth.
For instance, Raymonds, a leading textile brand, used IMAST 360 to optimize its sales pipeline and improve customer relationships. The company was able to reduce its sales cycle by 30% and increase customer retention by 25%.
Similarly, Ashok Leyland, a leading automotive brand, used IMAST Service to launch a loyalty program that rewarded its customers for repeat business. The program helped the company to increase customer retention by 40% and reduce churn by 20%.
Awards and Recognition
IMAST Operations’ innovative solutions have not gone unnoticed. The company recently won the ‘Best Sales CRM and Loyalty Solution’ at the India Business Awards 2025. This prestigious award recognizes IMAST Operations’ commitment to excellence and its ability to deliver innovative solutions that meet the needs of its clients.
Conclusion
In today’s fast-paced digital landscape, businesses need innovative solutions that can help them stay ahead of the competition. IMAST Operations, with its flagship products IMAST 360 and IMAST Service, has revolutionized the way businesses approach sales and customer loyalty. The company’s SaaS-based solutions have enabled numerous clients to streamline their sales processes, enhance customer engagement, and drive revenue growth.
As IMAST Operations continues to innovate and expand its offerings, it is clear that the company is poised to remain a leader in the sales and loyalty space. With its commitment to excellence and its ability to deliver innovative solutions, IMAST Operations is revolutionizing the way businesses approach sales and customer loyalty.
News Source:
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/
