IMAST Operations: Revolutionizing sales & loyalty with SaaS

IMAST Operations: Revolutionizing Sales & Loyalty with SaaS

In today’s fast-paced and competitive business landscape, companies are constantly seeking innovative ways to stay ahead of the curve and drive growth. One such player that has made a significant impact in the sales and loyalty space is IMAST Operations Pvt Ltd, an Indore-based SaaS company founded by Akash Joshi and Ankur Pathak. With its cutting-edge solutions, IMAST has become a leader in the industry, serving over 100 clients, including prominent brands like Raymonds and Ashok Leyland.

IMAST’s flagship products, IMAST 360 and IMAST Service, have been designed to provide a comprehensive sales and loyalty ecosystem for businesses. These solutions have been specifically crafted to help organizations streamline their sales processes, enhance customer engagement, and build strong relationships with their loyalty base.

The IMAST Advantage

What sets IMAST apart from other sales and loyalty solutions is its focus on providing a seamless customer experience. The company’s SaaS-based approach enables businesses to access its solutions from anywhere, at any time, and on any device. This flexibility is particularly beneficial for organizations with remotely dispersed teams or those that operate across multiple locations.

IMAST’s solutions are also highly customizable, allowing businesses to tailor the platform to their specific needs and requirements. This customization can be achieved through IMAST’s intuitive interface, which enables users to create personalized dashboards, workflows, and reports.

Another key advantage of IMAST’s solutions is their ability to integrate with existing systems and tools. This integration enables businesses to leverage their existing infrastructure and workflows, reducing the need for significant changes or investments.

Awards and Recognition

IMAST’s success in the sales and loyalty space has not gone unnoticed. The company recently won the coveted ‘Best Sales CRM and Loyalty Solution’ award at the India Business Awards 2025. This recognition is a testament to IMAST’s commitment to innovation and customer satisfaction.

The India Business Awards, presented by Ascendants, aim to recognize and celebrate excellence in various business categories. The awards are judged by a panel of industry experts and are considered one of the most prestigious accolades in the Indian business community.

Key Features of IMAST 360

IMAST 360 is a comprehensive sales and loyalty solution that offers a range of features designed to help businesses streamline their sales processes and enhance customer engagement. Some of the key features of IMAST 360 include:

1. Sales Force Automation: IMAST 360’s sales force automation module enables businesses to automate their sales processes, including lead tracking, opportunity management, and sales forecasting.
2. Customer Relationship Management: The solution’s customer relationship management module enables businesses to manage their customer interactions, track customer behavior, and analyze customer feedback.
3. Loyalty Program Management: IMAST 360’s loyalty program management module enables businesses to design and manage loyalty programs, track customer loyalty, and reward customer loyalty.
4. Data Analytics: The solution’s data analytics module provides businesses with real-time insights into their sales and customer behavior, enabling them to make data-driven decisions.

Key Features of IMAST Service

IMAST Service is a cloud-based service solution that provides businesses with a range of services designed to enhance their sales and customer engagement capabilities. Some of the key features of IMAST Service include:

1. Sales Consulting: IMAST Service’s sales consulting module provides businesses with expert guidance on sales strategy, sales process optimization, and sales performance improvement.
2. Customer Experience Management: The solution’s customer experience management module enables businesses to design and deliver exceptional customer experiences, track customer satisfaction, and analyze customer feedback.
3. Digital Transformation: IMAST Service’s digital transformation module helps businesses adopt digital technologies, such as artificial intelligence, blockchain, and the Internet of Things (IoT), to enhance their sales and customer engagement capabilities.

Conclusion

In conclusion, IMAST Operations Pvt Ltd has revolutionized the sales and loyalty space with its innovative SaaS-based solutions. With its flagship products, IMAST 360 and IMAST Service, the company has established itself as a leader in the industry, serving over 100 clients, including prominent brands like Raymonds and Ashok Leyland.

IMAST’s commitment to innovation, customer satisfaction, and excellence has been recognized through its recent win at the India Business Awards 2025. As the company continues to evolve and innovate, it is likely to remain a key player in the sales and loyalty space, helping businesses drive growth and stay ahead of the competition.

Source: https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/