
IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced business environment, companies are constantly seeking innovative ways to stay ahead of the competition. One such company that has successfully achieved this is Indore-based IMAST Operations Pvt Ltd, founded by Akash Joshi and Ankur Pathak. With its cutting-edge Sales as a Service (SaaS) solutions, IMAST Operations has emerged as a leader in the industry, serving over 100 clients across various sectors.
The Birth of a Revolution
IMAST Operations was founded with a vision to revolutionize the way businesses approach sales and customer loyalty. The founders, Akash Joshi and Ankur Pathak, recognized the need for a comprehensive sales and loyalty solution that could be easily integrated into a company’s existing infrastructure. They developed IMAST 360, a SaaS-based sales and loyalty platform designed to streamline sales processes, enhance customer engagement, and drive business growth.
Flagship Products: IMAST 360 and IMAST Service
IMAST 360 is a robust sales and loyalty solution that provides a 360-degree view of customers, allowing businesses to analyze their behavior, preferences, and purchase patterns. This enables companies to develop targeted marketing campaigns, personalized offerings, and loyalty programs that drive customer retention and acquisition. IMAST 360 is equipped with advanced analytics, AI-powered predictions, and real-time insights, making it an invaluable tool for sales teams and business leaders.
IMAST Service is another flagship product that focuses on providing end-to-end sales and service support to businesses. This platform offers a range of features, including sales force automation, inventory management, and customer support, making it an ideal solution for companies seeking to streamline their sales processes and improve customer satisfaction.
Success Stories
IMAST Operations has an impressive track record of delivering results-driven solutions to its clients. One of its notable success stories is its partnership with Raymonds, a leading Indian textile brand. IMAST Operations helped Raymonds to implement a customized sales and loyalty solution that increased customer engagement, boosted sales, and enhanced brand loyalty.
Another success story is its collaboration with Ashok Leyland, a major Indian automobile manufacturer. IMAST Operations developed a tailored sales and service solution for Ashok Leyland, which improved sales performance, reduced customer complaints, and enhanced overall customer satisfaction.
Awards and Recognition
IMAST Operations’ commitment to excellence has not gone unnoticed. The company recently won the prestigious ‘Best Sales CRM and Loyalty Solution’ at the India Business Awards 2025. This recognition is a testament to IMAST Operations’ dedication to delivering cutting-edge sales and loyalty solutions that meet the evolving needs of businesses.
The Future of Sales and Loyalty
The future of sales and loyalty is poised for significant changes, driven by technological advancements, changing consumer behavior, and the rise of digital marketing. IMAST Operations is well-positioned to capitalize on these trends, with its SaaS-based solutions and expertise in sales and loyalty.
As businesses continue to navigate the complexities of the digital landscape, they will increasingly rely on innovative solutions like IMAST 360 and IMAST Service to stay ahead of the competition. With its cutting-edge technology, expertise, and commitment to customer satisfaction, IMAST Operations is well-equipped to lead the charge in the sales and loyalty space.
Conclusion
IMAST Operations is a shining example of innovation and excellence in the sales and loyalty space. With its flagship products, IMAST 360 and IMAST Service, the company has made a significant impact on the industry, serving over 100 clients and winning numerous awards and recognition. As the company continues to evolve and adapt to the changing business landscape, it is clear that IMAST Operations will remain a leader in the SaaS-based sales and loyalty space.
Source:
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/