IMAST Operations: Revolutionizing Sales & Loyalty with SaaS
In today’s fast-paced business landscape, companies are constantly seeking innovative ways to stay ahead of the competition and build strong relationships with their customers. One such company that has made a significant impact in this space is IMAST Operations Pvt Ltd, a SaaS-based sales and loyalty solutions provider founded by Akash Joshi and Ankur Pathak. Headquartered in Indore, IMAST Operations has emerged as a leader in the industry, serving over 100 clients, including renowned brands like Raymonds and Ashok Leyland.
The Journey of IMAST Operations
IMAST Operations was born out of a passion to revolutionize the way businesses approach sales and customer loyalty. The founders, Akash Joshi and Ankur Pathak, identified a significant gap in the market for a comprehensive sales and loyalty solution that could help companies streamline their operations, build stronger relationships with customers, and drive growth. With their combined expertise in sales, marketing, and technology, they set out to create a cutting-edge SaaS-based solution that would meet the evolving needs of businesses.
IMAST 360 and IMAST Service: The Flagship Solutions
IMAST Operations’ flagship solutions, IMAST 360 and IMAST Service, have been designed to cater to the diverse needs of businesses across various industries. IMAST 360 is a comprehensive sales and customer relationship management (CRM) platform that enables companies to manage their sales, marketing, and customer service operations in a single, integrated system. The platform offers a range of features, including lead management, sales forecasting, and performance analytics, making it an ideal solution for businesses looking to optimize their sales processes.
IMAST Service, on the other hand, is a loyalty and retention solution that helps businesses build strong relationships with their customers. The platform offers a range of features, including customer segmentation, loyalty program management, and personalized communication, making it an effective tool for companies looking to drive customer loyalty and retention.
Awards and Accolades
IMAST Operations’ commitment to excellence has not gone unnoticed. The company recently won the prestigious ‘Best Sales CRM and Loyalty Solution’ award at the India Business Awards 2025, a testament to its dedication to delivering innovative and effective solutions to businesses.
Why IMAST Operations is a Game-Changer
So, what sets IMAST Operations apart from other SaaS-based sales and loyalty solutions providers? Here are a few reasons why the company is a game-changer in the industry:
- Comprehensive Solutions: IMAST Operations offers a suite of comprehensive solutions that cover all aspects of sales and customer loyalty, making it an ideal choice for businesses looking for a one-stop-shop.
- Customized Approach: The company’s solutions are designed to be highly customizable, allowing businesses to tailor the platform to their specific needs and requirements.
- Scalability: IMAST Operations’ SaaS-based solutions are scalable, making it easy for businesses to grow and expand their operations without worrying about the technical infrastructure.
- Integration: The company’s solutions are designed to integrate seamlessly with other business systems, reducing the risk of data duplication and ensuring seamless data exchange.
- Customer-Centric: IMAST Operations is deeply committed to customer satisfaction, offering highly responsive customer support and regular software updates to ensure that customers always get the best possible experience.
Conclusion
In conclusion, IMAST Operations has revolutionized the sales and loyalty landscape with its cutting-edge SaaS-based solutions. With its flagship IMAST 360 and IMAST Service, the company has established itself as a leader in the industry, serving over 100 clients, including some of the most prominent brands in the country. Its commitment to innovation, customer satisfaction, and scalability has earned it the prestigious ‘Best Sales CRM and Loyalty Solution’ award at the India Business Awards 2025. As businesses continue to evolve and adapt to the changing market landscape, IMAST Operations is well-positioned to remain at the forefront of the industry, delivering innovative and effective solutions to drive growth and success.
Source:
https://ascendants.in/business-stories/imast-crm-loyalty-india-business-award/
