Pune Duo Builds QR-Based Platform to Digitize Warranty Process
In today’s digital age, the idea of paper-based systems seems archaic. Yet, many industries still rely on traditional methods, including the warranty process. Sachin Chaugule, a Pune-based entrepreneur, knows this all too well. His experience with a warranty dispute in 2014 led him to co-found eWarranty Solutions with Vaikunth Raul in 2016. After six years of hard work, the startup finally launched its QR-based platform in 2022, revolutionizing the way warranties are managed.
The journey began when Sachin Chaugule returned to India in 2014 after facing a warranty dispute abroad. Frustrated with the cumbersome and inefficient paper-based system, he decided to take matters into his own hands. He met Vaikunth Raul, a friend from college, and the duo started brainstorming ideas to digitize the warranty process.
The duo’s vision was to create a platform that would streamline warranty management, reducing fraud and improving the overall customer experience. They spent years researching, developing, and testing their idea, and finally, eWarranty Solutions was born.
The startup’s flagship product is a QR-based platform that uses unique codes to track and manage warranties. When a customer purchases a product, they receive a QR code that they can scan to access warranty-related information. This includes the product’s details, warranty duration, and any service history. The platform also allows customers to raise claims and track the status of their warranty requests in real-time.
The benefits of eWarranty Solutions’ platform are numerous. For one, it reduces the risk of fraud, as the QR code can only be scanned once. This eliminates the possibility of duplicate claims and ensures that customers receive genuine warranty services. Additionally, the platform provides a seamless and efficient experience for customers, who can access their warranty information and raise claims at any time.
eWarranty Solutions is not just limited to the customer experience. The platform also benefits manufacturers and retailers by providing them with a centralized database of warranty-related information. This allows them to track and manage warranties more effectively, reducing the risk of errors and disputes.
The startup has big ambitions, targeting over 5,000 clients and ₹1,000 crore revenue in the next five years. With its QR-based platform, eWarranty Solutions is poised to revolutionize the way warranties are managed, making it a game-changer in the industry.
In an interview with Startuppedia, Sachin Chaugule shared his thoughts on the startup’s journey and vision. “We’re proud to have built a platform that’s not only innovative but also solves a real problem. We’re committed to making warranty management more efficient and customer-friendly, and we’re excited to see the impact it will have on the industry.”
eWarranty Solutions’ success is a testament to the power of entrepreneurship and innovation. The startup’s QR-based platform is a game-changer in the warranty management industry, and its impact will be felt for years to come.
