Delhi Govt Asks Officers to Respond to MLAs a Day After Complaint
In a move aimed at improving communication between the government and its elected representatives, the Delhi government has asked its officers to respond promptly to complaints and queries raised by MLAs. This directive comes a day after Delhi Assembly Speaker Vijender Gupta raised the issue of officers ignoring calls and complaints from MLAs.
According to a circular issued by the government, all officers are expected to respond to MLAs within 24 hours of receiving their queries or complaints. The circular, which was issued on Monday, states that non-compliance to these instructions will invite commensurate disciplinary action and will be an important input in the evaluation of the officer concerned.
Gupta had raised the issue of officers ignoring calls and complaints from MLAs during a meeting with Chief Minister Arvind Kejriwal on Sunday. He had expressed concern over the lack of response from officers to queries and complaints raised by MLAs, which he said was affecting the smooth functioning of the Delhi Assembly.
The circular issued by the government emphasizes the importance of maintaining a good relationship between the government and its elected representatives. It states that prompt response to MLAs’ queries and complaints will help in resolving issues promptly and also promote a positive image of the government.
The circular also directs officers to maintain a record of all queries and complaints received from MLAs, including the date and time of receipt, and the action taken on each complaint. This, it says, will help in monitoring the progress of each query and complaint and also ensure that the officer concerned is held accountable for any delays or lapses.
The directive is seen as an attempt by the Delhi government to address the concerns of MLAs and improve communication between the government and its elected representatives. MLAs have often complained about the lack of response from officers to their queries and complaints, which they say is affecting the smooth functioning of the Delhi Assembly.
The issue of officers ignoring calls and complaints from MLAs has been a longstanding one in Delhi. In the past, several MLAs have complained about the lack of response from officers to their queries and complaints, which has led to delays and inefficiencies in the functioning of the Delhi government.
The Delhi government’s directive is likely to improve communication between the government and its elected representatives, and also promote a positive image of the government. By ensuring prompt response to MLAs’ queries and complaints, the government can demonstrate its commitment to good governance and transparency.
In conclusion, the Delhi government’s directive to officers to respond promptly to MLAs’ queries and complaints is a welcome step towards improving communication between the government and its elected representatives. By ensuring prompt response to MLAs’ queries and complaints, the government can promote a positive image of itself and also ensure that the needs and concerns of MLAs are addressed promptly.
