Cognizant Uses AI to Free 12,000 Roles, 14,000 Employees to Return
In a significant move towards redefining the future of IT workforce, Cognizant, a leading IT services company, has made significant progress in its AI initiatives. The company has automated 12,000 roles, resulting in improved efficiency and productivity. This achievement has also prompted 14,000 former employees to rejoin the company.
The AI-driven automation has enabled Cognizant’s teams to do more with less, reducing the need for human intervention in routine tasks. According to Cognizant’s CEO, Ravi Kumar, AI now writes 20% of the company’s code. This milestone is a testament to the company’s commitment to leveraging AI and automation to drive business outcomes.
One of the key areas where Cognizant has seen significant benefits is in its coding process. With AI-powered tools, the company’s developers can now focus on high-value tasks, such as designing and innovating, while AI takes care of routine coding tasks. This has not only improved the quality of code but also reduced the time it takes to complete projects.
Cognizant’s AI initiatives have also enabled the company to redeploy its workforce to more strategic and creative areas. With automation taking care of routine tasks, employees can now focus on high-value tasks that require human expertise and creativity. This has resulted in improved job satisfaction and engagement among employees.
The company’s AI training program has also been instrumental in upskilling its workforce. Over 2.3 lakh employees have been trained in AI, enabling them to work effectively alongside AI systems. This has not only enhanced their skills but also equipped them to take on more complex and challenging projects.
Cognizant’s AI journey has been marked by several milestones, including the development of its own AI-powered platform, Cognizant’s Digital Continuum. This platform uses AI, machine learning, and advanced analytics to help clients optimize their business processes and improve their bottom line.
The company has also made significant investments in emerging technologies such as blockchain, cloud, and the Internet of Things (IoT). These investments have enabled Cognizant to stay ahead of the curve and provide innovative solutions to its clients.
Cognizant’s AI initiatives have not only benefited the company but also its clients. The company’s AI-powered solutions have enabled clients to improve their operational efficiency, reduce costs, and enhance their customer experience.
In conclusion, Cognizant’s use of AI to automate 12,000 roles and prompt 14,000 former employees to rejoin is a significant milestone in the company’s journey towards redefining the future of IT workforce. The company’s AI initiatives have improved efficiency, productivity, and job satisfaction, and have also enabled it to redeploy its workforce to more strategic and creative areas.
As the IT industry continues to evolve, it is clear that AI will play an increasingly important role in shaping the future of work. Cognizant’s success in leveraging AI to drive business outcomes is a testament to the potential of this technology to transform the way we work.
Source: https://ascendants.in/business-stories/cognizant-ai-automation-rehiring/
