Man Claims Zepto Showed 2 Prices for 1 kg Onion, Shares Photo of Different Devices
In a shocking revelation, a man has claimed that the popular e-commerce app, Zepto, displayed two different prices for the same product on different devices. The product in question was a 1 kg onion, and the prices were not just marginally different, but doubled. The man shared a picture of five mobile devices, each showing a different price for the same product, which has raised concerns about the app’s pricing algorithm and its treatment of loyal customers.
According to the man, the pricing issue was not limited to just a few rupees or tens of rupees, but was significant enough to double the price of the product. He claimed that people who ordered from the app frequently were being shown the higher price, which means they were paying a higher price for the same product compared to new users.
The man’s claim has sparked concerns about the fairness and transparency of Zepto’s pricing strategy. If the app is indeed showing different prices to different users, it raises questions about how the company is determining prices and whether it is treating its loyal customers fairly.
Zepto’s pricing strategy has been under scrutiny in recent times, with many users complaining about the high prices they are being charged for products. The app’s CEO, Mohit Kumar, had earlier defended the company’s pricing strategy, saying that it was based on factors such as demand, supply, and location. However, the man’s claim has raised doubts about the accuracy and fairness of the app’s pricing algorithm.
The man’s claim has also sparked concerns about the impact of Zepto’s pricing strategy on its customers. If the app is indeed showing different prices to different users, it could lead to a sense of mistrust and dissatisfaction among customers. Loyal customers who are being charged higher prices may feel that they are being taken for granted, and may reconsider their loyalty to the app.
In response to the man’s claim, Zepto has issued a statement saying that it is “looking into the matter” and will “take necessary actions” to ensure that its pricing algorithm is fair and transparent. However, the company has not provided any further details about the issue or how it plans to address it.
The issue of Zepto’s pricing strategy is not new, and there have been several instances in the past where users have complained about the high prices they are being charged for products. However, the man’s claim is significant because it highlights the potential for bias and unfairness in the app’s pricing algorithm.
In conclusion, the man’s claim that Zepto showed 2 prices for 1 kg onion on different devices has raised concerns about the app’s pricing algorithm and its treatment of loyal customers. If the app is indeed showing different prices to different users, it raises questions about the accuracy and fairness of the app’s pricing algorithm and its impact on customers. Zepto needs to address this issue promptly and provide transparency on its pricing strategy to maintain the trust and loyalty of its customers.
