Zoho Unveils New AI Tools under Zia Platform at Zoho Day 2025
In a recent announcement made at Zoho Day 2025 in Austin, Zoho has introduced a new suite of AI tools under its in-house AI platform, Zia. The lineup includes Zia Agents, Agent Studio, and Agent Marketplace, which are designed to empower businesses to create custom AI solutions that cater to their specific needs. The new tools are initially available to a limited group of customers, with a phased rollout planned.
Zia Agents is a key component of the Zia platform, which enables businesses to create AI-powered virtual assistants that can interact with customers, provide support, and perform various tasks. With Zia Agents, businesses can build customized chatbots that can be integrated with their existing systems, allowing for seamless communication with customers. The tool also includes advanced features such as sentiment analysis, entity recognition, and intent detection, enabling businesses to gain valuable insights into customer behavior and preferences.
Agent Studio is another important addition to the Zia platform, which allows businesses to create custom AI-powered workflows and processes. With Agent Studio, businesses can design and build complex workflows that can automate various tasks, such as data processing, document management, and customer support. The tool includes a drag-and-drop interface that makes it easy to create custom workflows, and it also includes advanced features such as conditional logic, loops, and exceptions.
Agent Marketplace is the third component of the Zia platform, which is a marketplace where businesses can discover and integrate third-party AI-powered tools and services. The marketplace includes a wide range of AI-powered solutions, including chatbots, workflow automation tools, and data analytics platforms. With Agent Marketplace, businesses can integrate these solutions into their existing systems, allowing for greater flexibility and customization.
The introduction of Zia Agents, Agent Studio, and Agent Marketplace marks a significant milestone in Zoho’s journey to empower businesses with AI-powered solutions. The new tools are designed to help businesses automate various tasks, improve customer engagement, and gain valuable insights into customer behavior and preferences.
“We are thrilled to announce the launch of Zia Agents, Agent Studio, and Agent Marketplace,” said Sridhar Vembu, CEO of Zoho. “These tools are designed to empower businesses to create custom AI solutions that cater to their specific needs. We believe that AI has the potential to transform the way businesses operate, and we are committed to providing our customers with the tools they need to succeed in today’s fast-paced digital landscape.”
Zoho’s commitment to AI is evident in the company’s recent investments in the technology. The company has developed a range of AI-powered solutions, including its flagship product, Zoho Workplace, which is an AI-powered productivity suite that includes email, calendar, and document management tools. Zoho has also developed a range of AI-powered chatbots that can be integrated with its products, allowing businesses to provide customers with personalized support and assistance.
The launch of Zia Agents, Agent Studio, and Agent Marketplace is a significant development in Zoho’s efforts to provide businesses with AI-powered solutions. The new tools are designed to help businesses automate various tasks, improve customer engagement, and gain valuable insights into customer behavior and preferences.
In conclusion, Zoho’s announcement at Zoho Day 2025 marks a significant milestone in the company’s journey to empower businesses with AI-powered solutions. The introduction of Zia Agents, Agent Studio, and Agent Marketplace is a major development that is expected to transform the way businesses operate in the digital age.
References:
https://geekflare.com/news/zoho-launch-zia-agents-and-agent-studio-for-custom-ai-solutions/
